Accounts can be marked inactive if they is no longer needed. This could be a customer who is no longer actively taking lessons, or a coach who is no longer working. Inactive users will be prevented from logging in, and will not appear in various lists on the site.
Inactive accounts WILL appear:
- Existing lessons and classes on the calendar
- Class attendance
- Reports
Inactive accounts WON’T appear:
- Billing
- QuickBooks
- Scheduling new lessons and classes
- Permissions
Mark account inactive
To deactivate an account:
- In the Users menu, click Customers or Staff.
- Click Details next to the user.
- Next to the Account box, click Change Status.
- Select Inactive.
- Click Save Changes.
Return account to active
Follow the same steps above, but in Step 4 select Active instead.