Additional options are available to change how packages function. Any changes to these options do not apply retroactively; they will only apply to new packages going forward.

How to change package options

  1. Go to Site Settings.
  2. In the Billing group, click Settings.
  3. Select the desired settings, then click Save Changes. See below for detailed explanations of the available settings.

Available settings

Automatically Book Classes

This setting automatically signs customers up for classes when a package is added to their account. Classes are booked when either:

  • A manager adds a package to a customer account
  • A customer buys a package through the store

There are some conditions for when classes can be automatically booked. The customer will not be added to classes if these conditions are not met.

  • The customer must be an individual account or individual child account in a family. Family accounts themselves cannot have any classes booked.
  • The package credit must be valid for a single, specific class type. If the credit is valid for multiple class types or is a wildcard (any) class type, then no class will be booked.
  • The class must have an open spot.
  • The class must not occur past the booking deadline.
  • If the package is bought by the customer and booking permissions are set on their account, then the customer must also have permission for the class. If a manager adds a package to a customer account then the customer will always be added to the class regardless of permissions.