Each customer has a list of sales transactions consisting of invoices and payments. Together, the balances of the invoices and payments comprise the customer’s account balance.
Billing accounts
All sales transactions are managed through a billing account. A billing account is either a family account or an individual account not in a family.
| Account type | Where to manage sales transactions |
|---|---|
| Family account | Manage directly |
| Child account in a family | Manage through the family account |
| Individual account not in a family | Manage directly |
An individual account that is later added to a family will retain their existing sales transaction history, however all new transactions for the account will be managed through the family account.
Types of sales transactions
Invoices
Invoices allow you to record charges for unbilled items. Invoices are fully customizable with line-item pricing, discounts, taxes, and more. You can keep invoices for internal use, print them, or publish them to customer accounts and accept payment online.
Payments
Payments are credit/debit card charges or cash or check payments that can be applied to an invoice. When a payment is applied to an invoice, the invoice balance is changed to reflect the payment.